Welcome to the Housing Development Corporation

e-Tender FAQs

Getting Started

The performance of the Trinidad & Tobago Housing Development Corporation (HDC) is closely linked to the provision of work by its contractors. In order to fulfil its mandate, the HDC engages the services of suitably experienced and qualified contractors registered in Trinidad and Tobago for the construction of its housing units and related infrastructure in accordance with its procurement rules and tenets of good corporate governance.

As such, the Corporation is pleased to announce that all processes and transactions related to procurement and contract management will now be automated utilising an e-Tender platform.

All contractors who wish to tender for HDC contract opportunities will be required to register on this online platform.

Benefits of the e-Tender platform

  • Quick and easy access to tender information
  • Saves time from having to visit the physical office to pay for tenders and submit bids
  • Assured accountability and transparency in the tendering process

N.B. you can also download E-Tender FAQs here.

e-Tender World

What is E-Tender?

E-Tender is an enhanced web based application solution providing suppliers opportunity to access all HDC’s Tenders, including viewing/scanning of uploaded tenders, online purchasing and downloading and uploading submissions. This service drastically reduces the procurement cycle time and reduces most of the direct costs related to tendering.

Why do I need to register with E-Tender?

E-Tender allows you to view and scan tender markets, purchase online hassle free and download and upload responses in a secure and easy to use framework. Free and fair participation is possible with more transparency.

Registration

How do I register on E-Tender?

Registration on E-Tenderis very simple. Go to https://hdc.etenderworld.tt/login.php and select, “Create an account”. Accept the terms and conditions, provide all requested information, activate your account and you are ready to use E-Tender.

If I am registered, how long is my registration valid for?

Your registration is valid as long as you frequently login into E-Tender. Failure to ensure activity, you will be required to send an email requesting re-activation to tenders@hdc.gov.tt

How will my personal details be used?

Your details are used for configuration of the system so that you get only relevant information. These details are also used by the Department during evaluation of the Bids.

What does it cost to register?

Presently, registration to E-Tender is free to the Vendor.

I have already registered. Why have I not received my confirmation email?

Please check the e-mail address provided during registration. If you still have not received e-mail confirmation, request assistance by contacting tenders@hdc.gov.tt

Can I update my registration information?

Yes. After logging on the to the E-Tender home page you can update the information whenever you require by clicking on located at the top left, to enter the “Profile” of the business. Then Click “Edit Business” to access business details. Finally, change the information as needed and click

What about the privacy of my information?

The information provided by you is secure. It is only used for the purpose of contacting you during tender evaluation and configuration of your user account.

Log in and Password

How do I log on to E-Tender after I have registered?

After registering on E-Tender, you will receive an email instructing you to activate your account by entering your activation code received via email. Once this is has been successfully completed, you can now login using your User ID and Password used upon creating your account.

What if I use my E-Tender account on a different computer?

You can use your account anywhere in the world once you have access to internet and a web browser.

Is my password secure?

Passwords are encrypted at the database level and is known only to you. The System Administrator/Application Developer does not know your password, however, you are responsible for maintaining and updating your information. As a part of the security policy, we advise you to change your password frequently.

I’ve lost my password. How do I retrieve it?

Click on “Forgot Password” tab on the login screen.

Tenders and Proposals

How do I know that a tender is published?

After registering on E-Tender, it is recommended that you regularly log-in to your account and can find the information regarding tenders. Or you can subscribe to your tender preferences to receive e-mail alerts. To subscribe:

  1. Click on located at the top left, to enter the “Profile” of the business.
  2. Click “Preferences” to access Preferences Listings.
  3. Select as many preferences as desired from the “Select Your Preferences” dropdown list and click .

How do I submit my tender response?

The tender can be downloaded from the E-Tender site on paying the requisite fee if there is a cost. If there is not cost, they will be available for immediate download. You can fill the tender documents and submit online along with the scanned certificates required for the tender.

Can I download the drawings related to the tender?

Drawings are part of the tender documents. While downloading the tender documents, these drawings are also downloaded.

How do I view the drawings related to the tender?

Drawings are part of the tender documents. After downloading the tender documents, you can refer to the drawings which will be provided if required for the tender.

Can I submit proposals for any tender?

Yes, all tenders once active is open for bidder participation.

How do I submit my certificates along with the tenders?

After purchasing a tender on E-Tender, you are provided with the option to upload a submission. This upload feature provides you with the required space online for storing your information in the form of scanned copies such as experience certificates. Once attached for upload, you can go back to replace/remove before the tender expires.

How do I confirm my tenders are submitted without any problem?

After submitting your tender, you will get a receipt e-mail providing the confirmation of the submission.

How will I come to know that my bid has been opened?

When your bid is opened you will receive a mail notification informing the details such as the bid has been opened.

What if I accidently submit the same tender twice?

The system will not allow you to submit the same tender twice. However, you may edit your bid any time till the time of closing.

How should I confirm my tenders are not opened by any before the date of opening?

The system does not allow your bids to be opened before the due date specified in the Tender document.

Is there any provision to change or add new certificates to my bid after once submitting the bid?

Yes. After once submitting the bid, it would go to the server but it would be under your control to change/modify till the tender closing date and time of submission.

Bids

Is there any provision to change my tender value after once submitting the price bid?

Yes. After once submitting the bid, it would go to the server but it would be under your control to change/modify till the last date & time of submission.

Can I view the proceedings of bid opening?

When your bid is opened you will receive a mail notification informing the details such as the bid has been opened. After you received the e-mail and you may login to your account to view the Tender Standing graph which shows details of all bids received such as price tendered by bidder.

Can I refer to my tender documents submitted?

Yes before the tender is closed, not after it closes.